Platform

Everything your clinic needs.

Every Incyte plan includes every feature listed here. No gating, no add-ons.

Scheduling

Smart scheduling for every practitioner.

Set up your services, team availability, and booking rules once. Clients book online any time, intake forms go out automatically, and your calendar stays accurate.

  • Multi-practitioner calendar with weekly view
  • Client self-booking page with service selection
  • Automated appointment confirmations and reminders
  • Recurring availability and time-off management
  • Configurable cancellation policy
  • Real-time calendar updates
Incyte Calendar
Incyte Charting
Clinical Charting

Chart notes built for practitioners.

Create custom templates for your modality or use the built-in SOAP format. Notes are encrypted, signed, and locked — with full amendment tracking.

  • SOAP preset and custom template builder
  • Rich text editor with lists and formatting
  • Body map annotation tools
  • Provider sign-and-lock with auto-lock at 24 hours
  • Amendment tracking with separate provider signature
  • Chart history tab on every contact
Contact Management

Client records that stay private.

Every personal health information field is encrypted at rest with AES-256. Intake forms are sent automatically and responses are saved securely to the contact record.

  • AES-256 encrypted PHI fields
  • Intake form builder with conditional logic
  • Contact access log for PHIPA compliance
  • One-click anonymization (right to erasure)
  • CSV and Excel export
Incyte Contact Record
Incyte Billing
Billing

Get paid simply and professionally.

Stripe Connect payments go directly to your bank. Issue receipts, process partial payments, manage gift vouchers, and keep a client credit ledger — all in one place.

  • Stripe Connect — payments go to your Stripe account
  • Line-item invoices with tax support
  • Partial payments and client credit balance
  • Gift vouchers with redemption tracking
  • Email receipts and refund processing
  • Separate Outstanding / Paid / Store Orders tabs
Online Store

Sell products, downloads, and events.

Three store types built in — physical products with inventory tracking, digital downloads with secure token-based delivery, and webinar or seminar registrations.

  • Physical store with inventory management
  • Digital downloads — secure 48-hour expiring links
  • Webinar and seminar registration with capacity limits
  • Pick-up orders (pay at door) supported
  • Guest checkout — no account required for clients
  • Automated order confirmation and receipt emails
Incyte Online Store
Security & Compliance

PHIPA-ready from day one.

Incyte is compliant and built with Ontario's health privacy requirements in mind at every layer.

AES-256 Encryption

Every PHI field encrypted at rest. InnoDB tablespace encryption for all database files.

Two-Factor Auth

Mandatory TOTP 2FA for all admin accounts and backup codes for account access.

Audit Logging

Every administrative action logged with timestamp, user, and IP address. 12-month retention.

Canadian Data

All data stored and processed in Canada in an encrypted environment with daily backups.

Want a feature that isn't listed here?

Because every clinic runs their own dedicated instance, custom features can be built and added to yours. Just ask.

Get in Touch